What it does
The AI Chat Bot puts your digital twin on every channel where customers already are. It answers product, pricing and support questions around the clock, collects contact details and passes the conversation to your team when needed.
How it works
- Create a bot and choose the digital twin that answers (its persona, knowledge and languages).
- Install the widget with one
<script>line on your website, or connect WhatsApp and Telegram. - Set the rules — greeting, quick replies, lead form, hand-over words, business hours.
- Follow up — every conversation and lead is in Live Support, ready for your team.
Good to know
WhatsApp requires a Meta Business account (WhatsApp Business Cloud API); Telegram needs a bot token from BotFather.